MAKE A COMPLAINT

If you are dissatisfied with any aspect of the provision of dental treatment or the outcome of treatment, in order to resolve the issue, the FIRST course of action should be to make contact with the dental care provider. This is important as it may serve to clear up misunderstandings or give the dental provider a chance to remedy the situation. In your discussion, you should be clear as to the nature of your discontent and the outcome you are seeking. Often this is the most efficient way of resolving these matters.